Job Description

Company Description:

McDonald’s New Zealand is a modern and progressive burger company serving over 1.6 million customers every week. McDonald’s has over 168 restaurants across New Zealand and a current workforce of approximately 10 000 employees. We serve the world some of its favourite foods - World Famous Fries, Big Mac, Quarter Pounder, Chicken McNuggets and Egg McMuffin.

Working for McDonald’s is more than just a job. We’re a business that aims to have a positive impact in everything we do. We offer good value, quality food and a fantastic experience for our customers. But it’s not just about the meals we serve each day. It’s also about the communities across New Zealand where you’ll find our restaurants, and the thousands of people who work in those. It’s about you. Whatever you want to get out of your career - with McDonald’s, you can.

Job Description:

Shift Managers are responsible for delivering outstanding QSC, sales, people practices and profit on shifts.

Supervise employees to ensure that restaurant operations and procedures are adhered to. Engage with Crew and fellow managers to deliver great business outcomes by bringing the Macca’s Experience to life on each and every shift.

Ensure every customer has a memorable McDonald’s experience.

Comply with restaurant safety and security standards which includes investigating all incidents and implementing corrective actions to ensure a safe working environment for all employees and customers. Escalate safety and security matters to the Restaurant Manager where necessary.


Crew certificate in operations (CCO)
Crew trainer development program (CTDP)

Leading the shift program (LTS, SMX, SSC)

All levels will be considered, we will help you develop and give you the training you need to grow.

Additional Information:

McDonald's Sydenham has a shift management bonus structure for every qualified manager that runs a shift as follows:

Weekend Breakfast: $15 per shift
Weekend Dayside: $15 per shift
Weekday overnight: $20 per shift
Weekend overnight: $30 per shift
Any Nightside: $25 per shift.

The amounts listed may change as required.

We also have a large yet close management team and take a work life balance seriously, we will work around your availability, 24/7 is not an requirement.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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